Privacy
We value our clients’ confidentiality and will not disclose to any person, business or other entity or group, any information (pictures etc.) supplied by our clients, unless first obtaining permission from the owner.
We collect your email address for correspondence and follow up. We do not sell or rent your personal information to anyone.
Some information e.g. Demographics, referral details, may be used to analyse data to identify gaps in the service delivery etc. or research into practice changes or evidence based strategies and policies.
Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of the copyright owner.
The Australian Copyright Act allows certain uses of content on the internet without the copyright owner’s permission. This includes uses by educational institutions for educational purposes, and by Commonwealth and State government departments for government purposes, provided fair payment is made. For more information, see www.copyright.com.au and www.copyright.org.au.
We may change these terms of use from time to time. Check before re-using any content from this website.
Spot On Local appreciates that privacy is very important to people. It has adopted this Privacy Policy as we recognise the right of our members, visitors, partners, sponsors and other stakeholders to keep their personal information private. This Privacy Policy covers treatment of personally identifiable information that we collect or hold.
The information we collect:
Spot On Local will collect general information about you, such as your name, address, contact details, date of birth and other relevant details when you apply for membership, join a sponsorship program or participate in other Spot On Local related activities. We may also collect this and other types of personal information during the course of dealing with you, for example when you wish to obtain goods or services from Spot On Local and when you participate in contests and promotions or return feedback forms.
Where practical, the purposes for which we collect personal information will be made clear at the time of collection. However, a reference to this Privacy Policy will be included in all membership application forms, sponsorship agreements and other relevant forms.
Spot On Local will not collect any personal information about visitors to the website except when they knowingly provide it.
External links:
Our website may contain links to external websites and those external websites may collect personal information about you. We do not hold the responsibility for the privacy practices of other businesses or the content of their website that are linked to our website.
Storage and security:
Spot On Local places great importance on safeguarding the confidentiality of your personally identifiable information. We employ administrative, electronic and physical measures to ensure that your information is protected from misuse, loss, unauthorised access, modification or disclosure. However, we cannot guarantee that hackers or unauthorised personnel will not gain access to your personal information despite our efforts. Ultimately, you are responsible for keeping your account information secure. Please contact us immediately if you become aware or have reason to believe there has been any unauthorised use of your personal information that we hold.
How we use your information:
Spot On Local will use the information collected for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information as follows:
to establish and maintain your membership of the Spot On Local, including providing you with newsletters, magazines, renewal notices and other information necessary to inform you of Spot On Local activities;
where appropriate, to establish and maintain a relationship between you and Spot On Local and to facilitate effective communication channels;
to provide the products, services or information you have requested from Spot On Local;
to answer your inquiries;
to register you for events, promotions or competitions;
in accordance with the membership and partnership charters of Spot On Local;
to assist us to make Spot On Local’s facilities, services and products more valuable to our members and stakeholders;
for direct marketing of products or services and to keep you informed of new developments we believe may be of interest to you. By providing your personal information you consent to Spot On Local’s confidential disclosure to related parties for this purpose. You may decline any marketing communications by advising Spot On Local of your wishes by emailing support@spotonlocal.com.au
Access to your information:
You can access the personal information that Spot On Local holds about you by contacting support@spotonlocal.com.au. We will provide you with access unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access. If you wish to change personal information that is out of date or inaccurate at any time please contact us.
After notice from you, we will take reasonable steps to correct any of your information that is inaccurate, incomplete or out of date.
If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable. We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.
Security:
Spot On Local will take reasonable steps to keep secure any personal information that we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files. The Internet is not generally a secure method of transmitting information. Accordingly, Spot On Local cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorised access or use of that information. Spot On Local does, however, recognise that information will be passed via the Internet and takes all reasonable steps to minimise the risk associated with such communications.
Changes to this Privacy Policy:
Spot On Local may amend this Privacy Policy from time to time by posting the amended version on our web site. We suggest that you visit our website regularly to keep up to date with any changes.
Contacting us not receiving marketing information:
If you would like any further information, or have any queries, problems or complaints relating to Spot On Local’s Privacy Policy or our information handling practices in general, please contact our Privacy Officer by email on support@spotonlocal.com.au
Please Note: Please notify Spot On Local if you do not wish to receive marketing information or do not wish to have your contact details provided to third parties for the communication of product and services information. If you do not notify Spot On Local otherwise, you are deemed to have confirmed your agreement, and that of those persons you represent, to the collection and use of your personal information in accordance with this Policy.
Contact:
If you require further information regarding our Privacy Policy, please contact us at the following email address: support@spotonlocal.com.au
Acceptance:
You accept that your use of this website and any engagement with Spot On Local includes your acceptance of this Privacy Policy and our Terms & Conditions.
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